Privacy Policy

Welfare Trust of Zimbabwe ("we", "us", "our") is a registered non-profit community welfare organisation located at Zimnad Complex, No. 6545 Southlea Park, Harare, Zimbabwe. We are the data controller for personal information you provide to us through our website or other means.

For any privacy-related enquiries please contact us at: 0716 149 595 / 0773 864 480.

We collect the following categories of personal information:

• Contact Enquiries: When you submit our contact form we collect your full name, phone number, course of interest, and message content.

• Website Usage: We may collect standard technical data including your IP address, browser type, pages visited, and time spent on site through analytics cookies (only with your consent).

• Communications: If you contact us by phone or in person we may retain notes of those interactions.

We do not collect sensitive personal data such as health information, financial details, or identity documents through this website.

We use your personal information to:

• Respond to your enquiries about our training programmes

• Process and administer your course enrolment

• Send you information about our programmes, events and updates (with your consent)

• Improve our website and services through analytics

• Comply with our legal and regulatory obligations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We process your personal information on the following legal bases:

• Contract: To fulfil our obligations when you enrol in a programme

• Legitimate Interests: To respond to enquiries and improve our services

• Consent: For optional analytics and marketing communications

• Legal Obligation: Where required by Zimbabwean law

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact enquiries are retained for 24 months. Enrolment records are retained for 7 years in line with our legal obligations. You may request deletion of your data at any time (see Section 7).

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmission. Access to personal data is restricted to authorised staff only.

You have the right to:

• Access the personal data we hold about you

• Correct any inaccurate or incomplete information

• Request deletion of your personal data

• Withdraw consent at any time for consent-based processing

• Object to processing based on legitimate interests

• Data portability — receive your data in a structured format

To exercise any of these rights, please contact us at 0716 149 595 or visit our office at Zimnad Complex, Southlea Park, Harare.

We use cookies to improve your website experience. See our Cookie Policy for full details. You can manage your cookie preferences at any time using the cookie consent banner on our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date below. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.